packing & Shipping
Packaging size and weight may vary slightly depending on the product model. For reference, the 2-leg, 3-stage, dual-motor height-adjustable desk is packaged as follows:
Single package size: 1065 × 270 × 215 mm
Single gross weight: 29 kg
Package type: one set per carton,complete set in one EPE carton


After-Sales

FAQ
Q1: Is product quality reliable ?
A1: We sold our products to over more than 80 countries, many of our products have passed theCE,ROHS,GS,CB,SAA,FCC, UL,EMc,LVD etc test and our factory also have Is09001,14001,45001 and BscI certificates
Q2: How about the Warranty of stand up desk ?
A2: 5 Years from factory directly.
Q3. May I have a sample order before bulk one?
A3: Sample evaluation is welcome.When we place the bulk order, we will apply return sample fee to support you.
Q4. Can I print my logo?
A4: Custom branding (logo on Handset/Package/instruction) Provide specifications during inguiry for a tailored quote
Q5. How about MOQ?
A5: We accept 1pc sample for first-time buyers to evaluate product quality, Customization orders require 20pcs MOQ.
Q6. How about production time?
A6: We optimize for customers: 1 sample:10-15 days; Less than 100pcs: 20-25 days; Container orders: 30-35 days.
Q7: How about the after service ?
A6: We will send out the product by free with customer's next order by sea if the problem caused from us. We advice you do 2% extra quantity than the order, it will help you do the after service more quickly.
Q8: What's your payment term ?
A7: T / T, 30% deposit when confirm the order, 70% as balance before the container loading.
Any questions, please don' t hesitate to contact us then. Thanks~