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FAQ List

  • Q How long is the Production Lead Time?

    A 15-25 days after receiving your 30% deposit.
  • Q Can I change the size of product?

    A We have standard size for all products. But we can also make the different sizes to meet your exact requirements.
  • Q When can I get the quotation?

    A
    We usually quote within 1 hours after getting your inquiry.
    If you are very urgent, please contact us by phone, email, WhatsApp or Wechat.
  • Q Do you have certification like CE,TUV etc.

    A Yes,our products have been certified by UL, CE,ROHS , SAA, TUV etc.
  • Q Can I visit you?

    A
    Of course, you are always welcome at any time. If you contact us in advance, we are always happy to host and treat you to Chinese hospitality.
  • Q Do you accept OEM&ODM?

    A Yes, we accept OEM&ODM.
  • Q Can I buy samples placing orders?

    A Yes.Please feel free to contact us.
  • Q How do you make our business long-term and good relationship?

    A
    1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
  • Q Can you accept cash on delivery?

    A
    It's suggested to adopt Trade Assurance/ We have joined Trade Assurance Service to protect your order, so as to ensure that we deliver on time and provide quality products as required. All I need to do is to draft a Trade Assurance Order on Alibaba and then send the order link to you, by which you can confirm the order and make the payment via T/T, Credit Card or E-checking into the account of Citibank designated by Alibaba. 
     
    In short, you only need to confirm the order and make the payment, while I will be responsible for subsequent matters such as production, delivery, customs clearance and logistics.
  • Q When's the delivery time?

    A Could you advise the quantity of your order so that I can confirm the correct delivery date for you?