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FAQ List

  • Q Do you accept 3rd party audit company inspection?

    A
    Yes, we accept every single order to be inspected by 3rd party.
    We attach great importance to quality control and we have 3 internal inspections adopted, including IQC,IPQC,OQC.
    All our goods will be inspected 100% before shipment.
  • Q Q : How about the trade terms?

    A   A: We accept EXW,FCA,FOB,CFR,CIF,DDU,DDP Shanghai or Ningbo.
  • Q What are the characteristics of your company?

    A We are height adjustable desk & TV stands factory with 10 years manufacturing experience,we have more than 20000 workshop.We can supply you confidentially agreement,full refund agreement ,quality assurance agreement ,delivery time agreement.

  • Q Does the price of the product include shipping?

    A It does not include freight, the price of freight needs to be finalized according to your quantity and needs.
  • Q Can you forward the technical specification and installation video?

    A Sure,we have these items so that make our products more convenient for you.
  • Q Can I change the size of product?

    A We have standard size for all products. But we can also make the different sizes to meet your exact requirements.
  • Q When can I get the quotation?

    A
    We usually quote within 1 hours after getting your inquiry.
    If you are very urgent, please contact us by phone, email.
     
    Phone number: +86 18888790086
    Mobile number: + 86-575-83569988
    Mailbox: contact@natekj.com

  • Q Do you have certification like CE,TUV etc.

    A Yes,our products have been certified by UL,CE,ROHS,SAA,FCC,TUV etc.
  • Q Can I visit you?

    A
    Of course, you are always welcome at any time. If you contact us in advance, we are always happy to host and treat you to Chinese hospitality.
  • Q Do you accept OEM&ODM?

    A Yes, we accept OEM&ODM.
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 Xinsan Road No.68,Sanjiang Street,Shengzhou City,Zhejiang Province
  +86-18888790086
 +86-575-83007022

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